Soft Casters vs Hard Casters: Which is Better for You?

A wheel caster is an important piece of furniture that helps to prevent scratches and damage to your floor. It is a small, round disc that is placed under the legs of furniture, such as chairs and tables.

Chairs with casters are often preferred over those without because they offer a number of benefits.

However, the primary benefit of casters is that they allow employees to quickly and easily adjust their seating position, which can help to improve posture and reduce fatigue.

Additionally, chairs with casters make it easy to move around the office, allowing employees to collaborate more easily.

Not only this but also casters also help to protect flooring from scratches and scuffs. 

wheel caster scratches and damage to your floor
Image showing wheel caster scratches damage to the floor

When choosing office chairs, it is important to select those that are best suited to the needs of the individual employee and the workplace.

For example, visitor waiting chairs without casters may be more appropriate for workers who spend most of their time sitting at a desk, while conference chairs with casters may be better suited for those who need to be able to move around during meetings.

In this article, we walkthrough a complete guide on the difference between soft casters and hard casters which have their own benefits and drawbacks. 

Without further delay. let’s get started.

What Makes Soft Caster and Hard Caster Different From Each Other?

Any office or home with hardwood, tile, or linoleum floors needs some type of caster to move furniture around. To help you make a decision, we’ve compiled the pros and cons of both soft casters vs hard casters.

Hardwood FloorsReasonable Price
Soft Floor CastersGood Cost
Universal WheelsGood Price
Price Example Comparison Between the Casters

let’s look at the difference between the casters. I believe you will like it definitely.

1. soft casters vs hard casters: Floor

Hard floor casters are designed for use on hard surfaces specifically for hard floors such as wood, tile, and linoleum. 

running hard floor caster on tile
Image of Hard floor caster

They have hard nylon or plastic wheel that rolls smoothly and doesn’t mark up the floor.

Soft floor casters are designed for use on carpeted surfaces. They have a softer rubber wheel that grips the carpet and prevents the furniture from sliding around.


Hard casters are made of a variety of materials, including metals, plastics, and composites. The specific material used depends on the intended application.

For example, hard casters used on carpeted floors are usually made of soft materials such as nylon or rubber, to avoid damaging the flooring.

Soft casters are made of materials that compress under weight and spring back up when the weight is removed. This allows the caster to conform to slightly uneven surfaces and provides a smoother ride than hard casters.

Image of soft floor casters on carpeted
Image of soft floor casters on carpeted- i.e hard casters

The most common type of soft caster is the polyurethane caster, which is made from a resilient polymer that is both strong and bouncy.

Polyurethane casters are ideal for use on hard floors, as they provide good traction and protect the floor from scratches.

Other types of soft casters include rubber casters, which are more durable than polyurethane but can mark up floors; and vinyl casters, which offer the best protection for hard floors but can be less durable than other options.

No matter what type of soft caster you choose, you can be sure that it will provide a smoother ride than its hard counterpart.

right casters for you

When choosing casters, it’s important to consider the type of flooring you have and the weight of the furniture you need to move.

For example, a heavy piece of furniture will need a stronger caster than a lighter piece. Ultimately, choosing the right type of caster will help you keep your floors looking good for years to come.

2. Grip Difference

The grip of a hard floor caster is significantly different than that of a soft one. For starters, hard floors are much more forgiving when it comes to caster placement.

grip difference soft casters vs hard casters

You can pretty much put them wherever you want without having to worry too much about them slipping or sliding around. However, careless use can also damage the delicate floor.

This is thanks to the fact that hard floors have a lot more give to them, which gives the caster’s wheels something to grip onto as they rotate.

In contrast, soft floors like carpets or rugs can be quite delicate, and even the slightest misalignment can cause the caster to skid or slide based on the carpet fold but can provide a smoother ride over bumpy surfaces.

As such, it’s important to be very careful when placing casters on soft floors.

In addition, many people find that hard floor casters are simply more comfortable to use. They provide a smoother ride and require less effort to push around. This is due in part to the fact that hard floors offer less resistance than soft ones.

3. Weight Capacity

When deciding what type of caster to use for a particular project, one of the most important factors to consider is weight capacity.

weight capacity soft casters vs hard casters

The diameter of a caster dictates the weight capacity of a hard floor caster. The diameter is usually determined by the width of the wheel.

The wider the diameter, the greater the contact patch with the ground and, consequently, the higher the weight capacity.

A wide diameter also provides more stability than a narrow one. In general, hard floor casters have diameters ranging from 1 to 4 inches. The smaller diameter wheels are best suited for light loads, while the larger diameter wheels can handle heavier loads.

Generally speaking, hard floor casters have a higher weight capacity than soft floor casters. This is because the hard floors provide more support and stability, which allows the caster to bear more weight.

However, soft floor casters can still be suitable for some applications. The soft floor caster is made of materials such as rubber or plastic that are not as strong.

For example, if the item being moved is not too heavy, or if it will only be used on carpeted surfaces, then a soft floor caster may be the better option. 

4. Purpose

Both types of casters are used for a variety of purposes from office chairs to shopping carts.

Casters come in a variety of sizes, from small-diameter casters for light furniture to large-diameter casters for heavy machinery.

The usage is based on the furniture where there is a need for a smooth, low-friction surface. Hard casters are typically used on industrial equipment, dollies, and other applications where there is a need for durability and a higher load capacity. In some cases, a combination of soft and hard casters may be used to achieve the desired results.

from the movement to avoid stressing your furniture parts.

What affects Soft Casters and Hard Casters?

This decision is based on the following criteria.


The first thing that you should consider is the climate where you reside. Most casters work well in different climates, but there are a few exceptions like winter casters. These casters are built to work efficiently in extreme temperatures. Generally, you should look for rubber caster wheels that will be suitable for all weather conditions.


Next, you should assess the surface that you’ll use your furniture on. Are there any carpets or rugs? If so, select a caster wheel with enough traction to ensure.

Wheel Material:

Another important aspect to consider is the wheel material. There are plastic and rubber wheels as well as steel and aluminum castors. Aluminum castor works best on smooth surfaces. Plastic and rubber caster wheels are perfect for carpeted floors, whereas steel caster wheels can handle all kinds of surfaces including unsealed hardwood, marble and granite.

Load Capacity:

There are different load capacities for caster wheels. The capacity is measured in the units of weight (w). So, if you need your caster to bear a certain amount of weight, then you should select one according to that value. One unit of w represents 45lbs approximately.

Soft Casters Vs Hard Casters: What Type Of Casters Are Best?

To determine which caster is best suited for your needs, ask yourself these questions: What kind of surface (carpet, wood or tile) will my furniture be moved across? How often will I be moving my furniture? What size casters do I need for the furniture that I am moving?

Soft casters are made of rubber or polyurethane, and they’re designed for use on smooth surfaces like tile, hardwood, and linoleum. They roll more quietly than hard casters and they’re better at absorbing shocks, which makes them ideal for use in library settings or other quiet areas. However, they’re not as durable as hard casters and they can’t handle as much weight.

Hard casters are made of metal + nylon and are designed for use on carpeted surfaces. They’re more durable than soft casters and they can handle heavier loads, but they also tend to be noisier. If you need casters that can handle a lot of weight or roll over rougher surfaces, hard casters are the way to go.

The substitute for both is universal casters. They are cost-friendly and cost you around $30. Universal office chair casters are designed to fit most chairs, making them a versatile and affordable option.

The main benefits of universal office chair casters are that they are easy to install and they provide smooth rolling action. In addition, universal office chair casters are often made from durable materials that can withstand heavy use.

As a result, they are an ideal option for busy office workers who need a reliable and comfortable chair.

Soft Casters vs Hard Casters: FAQ?

Q: What are office chair casters made of?

A: Metal is the most common material used to make caster wheels, but it varies depending on the manufacturer or brand. Some even use plastic in their casters since this type of material is generally less expensive and easier to install.

Q: How do I know if my office chair casters need replacement?

A: Like all other parts of your chair, caster wheels will also wear down over time due to regular use and exposure to elements such as dust, dirt, and water. If they become unstable or unusable after experiencing any one of those conditions, then they need to be replaced.

Q: Which caster is better, soft or hard?

A: Generally speaking, soft casters are better on hard surfaces while hard casters are more suitable for carpeted floors. However, the best choice of caster type depends on your needs and preferences.

Q: How do I know if my chair has soft or hard casters?

A: While most office chairs have soft casters, there are some that also come with hard ones. There are two ways to tell if your chair has soft or hard casters. The first one is by looking at the caster stoppers. If they are installed on each caster, then it is safe to assume that your chair has soft casters. On the other hand, caster stoppers on only one end means that your chair is equipped with hard casters.

Another way to tell them apart is by sitting on your chair and trying to roll it along the floor while applying pressure. If you can move the chair forward or backward, then it must be equipped with soft casters. If not, then it is most likely that the chair has hard casters.

Are office chair wheels (casters) universal?

Not exactly. Caster size does not affect the overall width and height of your chair, but it can impact how much weight or pressure your chair can bear. It is often recommended to replace casters according to the manufacturer’s guidelines for your specific chair model as caster failure can cause accidents. In general, caster replacements should only be done by a professional.

How to replace casters of a chair?

Generally, caster replacement for office chairs is very easy and straightforward. However, it will vary depending on the type of caster your chair has. Here are some tips if you want to change casters yourself:

Step 1: The first thing you need to do is identify which type of caster your chair has. You can do that by sitting on it and trying to roll it along the floor while applying pressure. If you can move the chair forward or backward, then soft casters are most likely installed in your chair.

Step 2: The next step is to remove your old caster wheels by using a screwdriver or hex key wrench which will vary depending on the caster model.

Soft or Hard Caster replacement video guide

Step 3: After removing the old casters, you can install your new set by placing them directly on the chair frame and screwing them in with a screwdriver or hex key wrench.

Step 4: When all four wheels are replaced, be sure to test it out. Casters should rotate smoothly without wobbling or shaking. If they do not, then you may have installed the new wheels incorrectly.

Q: How do I know the size of office chair casters that my chair is using?

A: Most casters that are used on office chairs have a size of 1-3/8 inches. However, it also depends on the type of caster and the brand or manufacturer you bought your chair from.

Q: My caster wheel does not swivel anymore. How do I fix this?

A: Most likely, your caster wheel has worn down to the point that it has started to wobble or shake while rolling forward or backward. If this is the case, then you need to replace your caster wheel. If you’re not sure how to do it, then you should ask a professional for help.

Q: Can I use casters from a different office chair on my chair?

A: It depends on the caster type. Soft casters are interchangeable, but hard casters are not. If you want to use another set of casters for your chair, then it must be soft ones or else they won’t work properly. You can also speak with a professional to find out if your chair supports different types of caster wheels.


All in all, casters are a necessary item to have for any office or household. They make it possible for you to move your furniture easily and without damaging the flooring or causing damage to yourself. Just be sure of what you need from your caster wheels before choosing your casters. This will ensure a good experience when using them. If you have any questions about caster wheels, feel free to post them in the comments section below.

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